Call Us:

310 638-1773

FAQs

Q?

What will you do in the case of inclement weather during the job?

A.

Cover the job project in tarpaulins or plastic covers to protect both the exterior as well as the interior of your home. Let’s face it: the weather forecast is not always correct and when we are removing and replacing your roof, inclement weather can be a major problem. We will cover your roof in some type of plastic sheeting or tarpaulin to ensure it, and everything beneath it, remains dry. If the rainy days extend for a while, we will come back to ensure the covering is keeping the business or home dry. If there is a storm with high winds, someone will be available to come out and secure the covering if it appears to not be holding.

Q?

Are you licensed?

A.

Yes! We are licensed in the State of California by the Department of Consumer Affairs - Contractors State License Board. Our License, #636995, is up to date and we are familiar with both commercial and residential building code requirements.

Q?

Do you have workman’s comp insurance?

A.

Yes! We carry the insurance. It covers every worker that will be present on your property. It protects our workers as well as your roofing site. Should someone get injured on your property, our workman's comp insurance can cover the medical bills.

Q?

Do you carry general liability insurance?

A.

Yes! Workman’s compensation insurance covers the employees on your property. In addition, we carry general liability insurance which covers your actual property.

Q?

Will you remove my old roof?

A.

Yes! Some roofers will claim to save time and money by visually inspecting, with their eyes, the old roof, and then, if all looks well, they will add shingle over it. However, unless the old shingles are pulled up you will never know if you have soft spots or rotten wood beneath the current shingles. If bad spots remain behind, you will have larger, costlier problems in the future.

Q?

Are you going to install drip edge or edge metal when you install the new roof?

A.

Yes! Drip edge or edge metal is a small piece of aluminum placed under the shingle where it comes off of the roof. This piece of metal extends past the roof and allows runoff to flow into, rather than behind, the gutters, protecting the fascia and wood on your roof. If a drip edge or edge metal is not installed, you will incur problems associated with water damage.

Q?

Will you use ladder stabilizers or standoffs to protect my gutters when you install my roof?

A.

Yes! The method used to get onto the roof is almost as important as the type of roof you choose. We use ladder stabilizers and/or standoffs on every roofing job. Stabilizers are like big arms that rest on the roof or on the side of the roof. This keeps the weight of the extension ladder, which can weigh a few hundred pounds, off of your gutters. Without some type of standoff or stabilizer, you might end up with a great roof but a torn up, broken apart guttering system around your house at the end of the job.

Q?

Do you bring a container for refuse material?

A.

Yes! Refuse from the old roof, such as shingles, will need to be placed somewhere as it comes down. We bring a container to the job site to contain the refuse and you won't have to deal with the removal of the refuse container once the job is completed.